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How much does a customer service representative make in Charleston?

$37,480a year

Median yearly pay for customer service representatives in the Charleston, WV metro area. That is $18.02 an hour or $3,123 a month.

Hourly
$18.02
Vs. national median
-16%
Rank among cities
316 of 392
Jobs in the area
1,650
Pay range
Lowest 10%: $30,800Median: $37,480Highest 10%: $55,200
PercentileYearlyHourly
10th$30,800$14.81
25th$34,990$16.82
Median$37,480$18.02
75th$46,800$22.50
90th$55,200$26.54

Other cities in West Virginia

Median yearly pay for customer service representatives.

Washington, DC$46,220
Winchester, VA$44,460
Wheeling, WV$38,440
Hagerstown, MD$38,200
Weirton, WV$38,160
Huntington, WV$38,060
Morgantown, WV$37,450
Parkersburg, WV$37,190
Beckley, WV$34,610
Customer Service Representative salary in West Virginia Customer Service Representative salary in all states

Related jobs in Charleston

Same field, median yearly pay.

Production$63,740
Executive Secretary and Executive Administrative Assistant$62,270
Postal Service Mail Carrier$62,070
Postal Service Mail Sorter$59,490
Postal Service Clerk$58,470
First-Line Supervisors of Office and Administrative Support Worker$57,670
Information and Record Clerk$55,430
Procurement Clerk$50,260
Legal Secretary and Administrative Assistant$49,130
Dispatcher$46,100
Salaries for every job in Charleston, WV

Frequently asked questions

How much does a customer service representative make an hour in Charleston?

The median hourly pay in the Charleston, WV metro area is $18.02 ($37,480 a year).

Do customer service representatives make more in Charleston than the national average?

No: $37,480 against $44,770 nationally, 16% less.

How does Charleston compare with the rest of West Virginia?

The median in West Virginia is $38,430, so Charleston pays 2% less.

Where does Charleston rank for customer service representative pay?

316 of 392 metro areas with data.

How much does a customer service representative make starting out in Charleston?

The lowest-paid 10% make $30,800 or less a year; the top 10% make $55,200 or more.

Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (OEWS): pay in May 2025, published by BLS in 2026. Hourly pay is the yearly figure divided by 2,080 hours.