How much does a customer service representative make in Charleston?
$37,480a year
Median yearly pay for customer service representatives in the Charleston, WV metro area. That is $18.02 an hour or $3,123 a month.
- Hourly
- $18.02
- Vs. national median
- -16%
- Rank among cities
- 316 of 392
- Jobs in the area
- 1,650
Pay range
Lowest 10%: $30,800Median: $37,480Highest 10%: $55,200
| Percentile | Yearly | Hourly | |
|---|---|---|---|
| 10th | $30,800 | $14.81 | |
| 25th | $34,990 | $16.82 | |
| Median | $37,480 | $18.02 | |
| 75th | $46,800 | $22.50 | |
| 90th | $55,200 | $26.54 |
Other cities in West Virginia
Median yearly pay for customer service representatives.
| Washington, DC | $46,220 |
| Winchester, VA | $44,460 |
| Wheeling, WV | $38,440 |
| Hagerstown, MD | $38,200 |
| Weirton, WV | $38,160 |
| Huntington, WV | $38,060 |
| Morgantown, WV | $37,450 |
| Parkersburg, WV | $37,190 |
| Beckley, WV | $34,610 |
Related jobs in Charleston
Same field, median yearly pay.
Salaries for every job in Charleston, WVFrequently asked questions
How much does a customer service representative make an hour in Charleston?
The median hourly pay in the Charleston, WV metro area is $18.02 ($37,480 a year).
Do customer service representatives make more in Charleston than the national average?
No: $37,480 against $44,770 nationally, 16% less.
How does Charleston compare with the rest of West Virginia?
The median in West Virginia is $38,430, so Charleston pays 2% less.
Where does Charleston rank for customer service representative pay?
316 of 392 metro areas with data.
How much does a customer service representative make starting out in Charleston?
The lowest-paid 10% make $30,800 or less a year; the top 10% make $55,200 or more.
Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (OEWS): pay in May 2025, published by BLS in 2026. Hourly pay is the yearly figure divided by 2,080 hours.