How much does a customer service representative make?
Median yearly pay in the United States: half earn more and half earn less. That is $21.52 an hour or $3,731 a month.
- Hourly
- $21.52
- Average (mean)
- $46,590
- Jobs
- 2,595,750
| Percentile | Yearly | Hourly | |
|---|---|---|---|
| 10th | $31,750 | $15.26 | |
| 25th | $36,870 | $17.73 | |
| Median | $44,770 | $21.52 | |
| 75th | $51,780 | $24.89 | |
| 90th | $63,590 | $30.57 |
By state
Median yearly pay.
| Washington | $50,330 |
| California | $49,560 |
| Massachusetts | $49,120 |
| Minnesota | $48,800 |
| District of Columbia | $48,250 |
| Delaware | $48,190 |
| Connecticut | $48,090 |
| New York | $48,000 |
| New Jersey | $47,740 |
| Rhode Island | $47,550 |
| Colorado | $47,540 |
| Vermont | $47,500 |
| Oregon | $47,450 |
| New Hampshire | $47,300 |
| Maine | $47,160 |
| Wisconsin | $46,970 |
| Illinois | $46,130 |
| Iowa | $46,090 |
| Arizona | $45,690 |
| Hawaii | $45,650 |
| Ohio | $45,610 |
| Montana | $45,290 |
| Alaska | $45,150 |
| North Dakota | $44,670 |
| Pennsylvania | $44,630 |
| Missouri | $44,190 |
| Michigan | $43,950 |
| Nebraska | $43,940 |
| Idaho | $43,200 |
| Indiana | $43,140 |
| Utah | $43,140 |
| Maryland | $42,830 |
| Tennessee | $42,830 |
| Virginia | $42,730 |
| Wyoming | $42,340 |
| South Dakota | $40,650 |
| Nevada | $40,560 |
| Florida | $40,440 |
| Texas | $40,420 |
| Kansas | $40,320 |
| North Carolina | $40,240 |
| Georgia | $39,630 |
| New Mexico | $39,030 |
| South Carolina | $38,860 |
| Kentucky | $38,700 |
| Oklahoma | $38,650 |
| West Virginia | $38,430 |
| Alabama | $38,400 |
| Arkansas | $37,840 |
| Louisiana | $37,330 |
| Mississippi | $36,380 |
Highest paying cities
Metro areas, median yearly pay.
| San Jose, CA | $60,480 |
| San Francisco, CA | $57,830 |
| Seattle, WA | $53,550 |
| Napa, CA | $53,360 |
| Santa Rosa, CA | $51,810 |
| Vallejo, CA | $51,210 |
| Burlington, VT | $50,160 |
| Stockton, CA | $49,990 |
| Bridgeport, CT | $49,970 |
| Sacramento, CA | $49,940 |
| Boston, MA | $49,920 |
| Kahului, HI | $49,750 |
| Manchester, NH | $49,630 |
| Olympia, WA | $49,630 |
| New York, NY | $49,590 |
In other countries
Customer Service Representative belongs to the international group "Contact centre information clerks".
Compare pay in 140 countriesSimilar jobs
- Brokerage Clerk$65,750
- Correspondence Clerk$46,800
- Court$48,700
- Credit Authorizer$50,080
- Eligibility Interviewer$54,210
- File Clerk$43,600
- Hotel$35,070
Frequently asked questions
How much does a customer service representative make an hour?
The median hourly pay is $21.52 ($44,770 a year).
How much does a customer service representative make a month?
About $3,731 a month before tax, based on a median of $44,770 a year.
How much does a customer service representative make starting out?
The lowest-paid 10% make $31,750 or less a year ($15.26 an hour); the top 10% make $63,590 or more.
Which state pays customer service representatives the most?
Washington, with a median of $50,330 a year, followed by California ($49,560) and Massachusetts ($49,120).
Which city pays customer service representatives the most?
San Jose-Sunnyvale-Santa Clara, CA, with a median of $60,480 a year.
How many customer service representatives are there in the United States?
About 2,595,750 people work as customer service representatives.
Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (OEWS): pay in May 2025, published by BLS in 2026. Hourly pay is the yearly figure divided by 2,080 hours.