How much does a customer service representative make in Florence?
$37,520a year
Median yearly pay for customer service representatives in the Florence-Muscle Shoals, AL metro area. That is $18.04 an hour or $3,127 a month.
- Hourly
- $18.04
- Vs. national median
- -16%
- Rank among cities
- 312 of 392
- Jobs in the area
- 650
Pay range
Lowest 10%: $29,960Median: $37,520Highest 10%: $51,420
| Percentile | Yearly | Hourly | |
|---|---|---|---|
| 10th | $29,960 | $14.40 | |
| 25th | $34,300 | $16.49 | |
| Median | $37,520 | $18.04 | |
| 75th | $44,980 | $21.63 | |
| 90th | $51,420 | $24.72 |
Other cities in Alabama
Median yearly pay for customer service representatives.
| Decatur, AL | $41,070 |
| Birmingham, AL | $40,530 |
| Huntsville, AL | $38,400 |
| Tuscaloosa, AL | $37,990 |
| Daphne, AL | $37,820 |
| Mobile, AL | $37,690 |
| Columbus, GA | $37,330 |
| Montgomery, AL | $36,960 |
| Anniston, AL | $36,190 |
| Dothan, AL | $36,180 |
| Auburn, AL | $35,810 |
| Gadsden, AL | $35,450 |
Related jobs in Florence
Same field, median yearly pay.
| Postal Service Mail Carrier | $58,410 |
| First-Line Supervisors of Office and Administrative Support Worker | $57,330 |
| Eligibility Interviewer | $55,360 |
| Production | $50,930 |
| Public Safety Telecommunicator | $42,210 |
| Shipping | $39,160 |
| Dispatcher | $39,040 |
| Secretary and Administrative Assistant | $38,850 |
| Bookkeeping | $38,810 |
| Bill and Account Collector | $38,040 |
Frequently asked questions
How much does a customer service representative make an hour in Florence?
The median hourly pay in the Florence-Muscle Shoals, AL metro area is $18.04 ($37,520 a year).
Do customer service representatives make more in Florence than the national average?
No: $37,520 against $44,770 nationally, 16% less.
How does Florence compare with the rest of Alabama?
The median in Alabama is $38,400, so Florence pays 2% less.
Where does Florence rank for customer service representative pay?
312 of 392 metro areas with data.
How much does a customer service representative make starting out in Florence?
The lowest-paid 10% make $29,960 or less a year; the top 10% make $51,420 or more.
Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (OEWS): pay in May 2025, published by BLS in 2026. Hourly pay is the yearly figure divided by 2,080 hours.