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How much does a customer service representative make in Knoxville?

$38,840a year

Median yearly pay for customer service representatives in the Knoxville, TN metro area. That is $18.67 an hour or $3,237 a month.

Hourly
$18.67
Vs. national median
-13%
Rank among cities
257 of 392
Jobs in the area
6,640
Pay range
Lowest 10%: $29,650Median: $38,840Highest 10%: $60,300
PercentileYearlyHourly
10th$29,650$14.25
25th$34,420$16.55
Median$38,840$18.67
75th$47,720$22.94
90th$60,300$28.99

Other cities in Tennessee

Median yearly pay for customer service representatives.

Nashville, TN$45,510
Chattanooga, TN$45,030
Memphis, TN$44,090
Jackson, TN$38,680
Clarksville, TN$37,650
Cleveland, TN$37,600
Morristown, TN$37,570
Johnson City, TN$36,570
Kingsport, TN$36,130
Customer Service Representative salary in Tennessee Customer Service Representative salary in all states

Related jobs in Knoxville

Same field, median yearly pay.

Executive Secretary and Executive Administrative Assistant$67,310
Postal Service Clerk$63,650
First-Line Supervisors of Office and Administrative Support Worker$63,580
Postal Service Mail Carrier$58,910
Postal Service Mail Sorter$58,470
Payroll and Timekeeping Clerk$52,910
Production$50,870
Dispatcher$49,290
Legal Secretary and Administrative Assistant$47,860
Weigher$47,530
Salaries for every job in Knoxville, TN

Frequently asked questions

How much does a customer service representative make an hour in Knoxville?

The median hourly pay in the Knoxville, TN metro area is $18.67 ($38,840 a year).

Do customer service representatives make more in Knoxville than the national average?

No: $38,840 against $44,770 nationally, 13% less.

How does Knoxville compare with the rest of Tennessee?

The median in Tennessee is $42,830, so Knoxville pays 9% less.

Where does Knoxville rank for customer service representative pay?

257 of 392 metro areas with data.

How much does a customer service representative make starting out in Knoxville?

The lowest-paid 10% make $29,650 or less a year; the top 10% make $60,300 or more.

Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (OEWS): pay in May 2025, published by BLS in 2026. Hourly pay is the yearly figure divided by 2,080 hours.