How much does a customer service representative make in Richmond?
$42,660a year
Median yearly pay for customer service representatives in the Richmond, VA metro area. That is $20.51 an hour or $3,555 a month.
- Hourly
- $20.51
- Vs. national median
- -5%
- Rank among cities
- 169 of 392
- Jobs in the area
- 10,960
Pay range
Lowest 10%: $31,340Median: $42,660Highest 10%: $61,050
| Percentile | Yearly | Hourly | |
|---|---|---|---|
| 10th | $31,340 | $15.07 | |
| 25th | $35,670 | $17.15 | |
| Median | $42,660 | $20.51 | |
| 75th | $48,550 | $23.34 | |
| 90th | $61,050 | $29.35 |
Other cities in Virginia
Median yearly pay for customer service representatives.
| Washington, DC | $46,220 |
| Roanoke, VA | $45,500 |
| Winchester, VA | $44,460 |
| Staunton, VA | $41,230 |
| Charlottesville, VA | $40,240 |
| Harrisonburg, VA | $39,100 |
| Virginia Beach, VA | $38,150 |
| Lynchburg, VA | $37,670 |
| Blacksburg, VA | $37,430 |
| Kingsport, TN | $36,130 |
Related jobs in Richmond
Same field, median yearly pay.
Salaries for every job in Richmond, VAFrequently asked questions
How much does a customer service representative make an hour in Richmond?
The median hourly pay in the Richmond, VA metro area is $20.51 ($42,660 a year).
Do customer service representatives make more in Richmond than the national average?
No: $42,660 against $44,770 nationally, 5% less.
How does Richmond compare with the rest of Virginia?
The median in Virginia is $42,730, so Richmond pays 0% more.
Where does Richmond rank for customer service representative pay?
169 of 392 metro areas with data.
How much does a customer service representative make starting out in Richmond?
The lowest-paid 10% make $31,340 or less a year; the top 10% make $61,050 or more.
Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (OEWS): pay in May 2025, published by BLS in 2026. Hourly pay is the yearly figure divided by 2,080 hours.