How much does a customer service representative make in Waterbury?
$46,590a year
Median yearly pay for customer service representatives in the Waterbury-Shelton, CT metro area. That is $22.40 an hour or $3,883 a month.
- Hourly
- $22.40
- Vs. national median
- +4%
- Rank among cities
- 68 of 392
- Jobs in the area
- 2,130
Pay range
Lowest 10%: $36,650Median: $46,590Highest 10%: $69,090
| Percentile | Yearly | Hourly | |
|---|---|---|---|
| 10th | $36,650 | $17.62 | |
| 25th | $38,550 | $18.53 | |
| Median | $46,590 | $22.40 | |
| 75th | $57,810 | $27.79 | |
| 90th | $69,090 | $33.22 |
Other cities in Connecticut
Median yearly pay for customer service representatives.
| Bridgeport, CT | $49,970 |
| Hartford, CT | $48,050 |
| New Haven, CT | $47,490 |
| Norwich, CT | $45,020 |
Related jobs in Waterbury
Same field, median yearly pay.
Salaries for every job in Waterbury, CTFrequently asked questions
How much does a customer service representative make an hour in Waterbury?
The median hourly pay in the Waterbury-Shelton, CT metro area is $22.40 ($46,590 a year).
Do customer service representatives make more in Waterbury than the national average?
Yes: $46,590 against $44,770 nationally, 4% more.
How does Waterbury compare with the rest of Connecticut?
The median in Connecticut is $48,090, so Waterbury pays 3% less.
Where does Waterbury rank for customer service representative pay?
68 of 392 metro areas with data.
How much does a customer service representative make starting out in Waterbury?
The lowest-paid 10% make $36,650 or less a year; the top 10% make $69,090 or more.
Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (OEWS): pay in May 2025, published by BLS in 2026. Hourly pay is the yearly figure divided by 2,080 hours.