How much does a customer service representative make in Baltimore?
$42,850a year
Median yearly pay for customer service representatives in the Baltimore-Columbia-Towson, MD metro area. That is $20.60 an hour or $3,571 a month.
- Hourly
- $20.60
- Vs. national median
- -4%
- Rank among cities
- 161 of 392
- Jobs in the area
- 17,480
Pay range
Lowest 10%: $32,600Median: $42,850Highest 10%: $62,860
| Percentile | Yearly | Hourly | |
|---|---|---|---|
| 10th | $32,600 | $15.67 | |
| 25th | $36,600 | $17.60 | |
| Median | $42,850 | $20.60 | |
| 75th | $49,630 | $23.86 | |
| 90th | $62,860 | $30.22 |
Other cities in Maryland
Median yearly pay for customer service representatives.
| Philadelphia, PA | $47,070 |
| Washington, DC | $46,220 |
| Hagerstown, MD | $38,200 |
| Salisbury, MD | $37,260 |
| Lexington Park, MD | $36,460 |
Related jobs in Baltimore
Same field, median yearly pay.
Salaries for every job in Baltimore, MDFrequently asked questions
How much does a customer service representative make an hour in Baltimore?
The median hourly pay in the Baltimore-Columbia-Towson, MD metro area is $20.60 ($42,850 a year).
Do customer service representatives make more in Baltimore than the national average?
No: $42,850 against $44,770 nationally, 4% less.
How does Baltimore compare with the rest of Maryland?
The median in Maryland is $42,830, so Baltimore pays 0% more.
Where does Baltimore rank for customer service representative pay?
161 of 392 metro areas with data.
How much does a customer service representative make starting out in Baltimore?
The lowest-paid 10% make $32,600 or less a year; the top 10% make $62,860 or more.
Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (OEWS): pay in May 2025, published by BLS in 2026. Hourly pay is the yearly figure divided by 2,080 hours.