How much does a customer service representative make in Philadelphia?
Median yearly pay for customer service representatives in the Philadelphia-Camden-Wilmington, PA-NJ-DE-MD metro area. That is $22.63 an hour or $3,923 a month.
- Hourly
- $22.63
- Vs. national median
- +5%
- Rank among cities
- 55 of 392
- Jobs in the area
- 41,740
| Percentile | Yearly | Hourly | |
|---|---|---|---|
| 10th | $34,040 | $16.37 | |
| 25th | $38,080 | $18.31 | |
| Median | $47,070 | $22.63 | |
| 75th | $57,160 | $27.48 | |
| 90th | $67,650 | $32.52 |
Other cities in Pennsylvania
Median yearly pay for customer service representatives.
| Reading, PA | $44,500 |
| Lancaster, PA | $44,290 |
| Allentown, PA | $44,160 |
| Gettysburg, PA | $43,110 |
| Pittsburgh, PA | $42,790 |
| Harrisburg, PA | $42,600 |
| State College, PA | $42,590 |
| York, PA | $42,420 |
| Scranton, PA | $42,010 |
| Erie, PA | $41,720 |
| Lebanon, PA | $41,240 |
| Chambersburg, PA | $39,670 |
| Altoona, PA | $37,540 |
| Johnstown, PA | $37,340 |
| Williamsport, PA | $36,230 |
Related jobs in Philadelphia
Same field, median yearly pay.
| Meter Reader | $83,350 |
| Executive Secretary and Executive Administrative Assistant | $79,490 |
| First-Line Supervisors of Office and Administrative Support Worker | $72,700 |
| Credit Authorizer | $63,400 |
| Production | $61,710 |
| Postal Service Clerk | $61,570 |
| Postal Service Mail Carrier | $61,480 |
| Brokerage Clerk | $61,010 |
| Eligibility Interviewer | $60,960 |
| Payroll and Timekeeping Clerk | $58,810 |
Frequently asked questions
How much does a customer service representative make an hour in Philadelphia?
The median hourly pay in the Philadelphia-Camden-Wilmington, PA-NJ-DE-MD metro area is $22.63 ($47,070 a year).
Do customer service representatives make more in Philadelphia than the national average?
Yes: $47,070 against $44,770 nationally, 5% more.
How does Philadelphia compare with the rest of Pennsylvania?
The median in Pennsylvania is $44,630, so Philadelphia pays 5% more.
Where does Philadelphia rank for customer service representative pay?
55 of 392 metro areas with data.
How much does a customer service representative make starting out in Philadelphia?
The lowest-paid 10% make $34,040 or less a year; the top 10% make $67,650 or more.
Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (OEWS): pay in May 2025, published by BLS in 2026. Hourly pay is the yearly figure divided by 2,080 hours.