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How much does a customer service representative make in Cedar Rapids?

$45,510a year

Median yearly pay for customer service representatives in the Cedar Rapids, IA metro area. That is $21.88 an hour or $3,793 a month.

Hourly
$21.88
Vs. national median
+2%
Rank among cities
94 of 392
Jobs in the area
3,130
Pay range
Lowest 10%: $32,360Median: $45,510Highest 10%: $61,380
PercentileYearlyHourly
10th$32,360$15.56
25th$37,870$18.21
Median$45,510$21.88
75th$50,360$24.21
90th$61,380$29.51

Other cities in Iowa

Median yearly pay for customer service representatives.

Des Moines, IA$48,880
Dubuque, IA$46,670
Omaha, NE$44,260
Ames, IA$42,820
Iowa City, IA$42,340
Sioux City, IA$41,010
Davenport, IA$39,950
Waterloo, IA$39,530
Customer Service Representative salary in Iowa Customer Service Representative salary in all states

Related jobs in Cedar Rapids

Same field, median yearly pay.

Postal Service Clerk$66,750
First-Line Supervisors of Office and Administrative Support Worker$63,730
Eligibility Interviewer$61,330
Postal Service Mail Carrier$60,270
Cargo and Freight Agent$59,570
Production$59,180
Executive Secretary and Executive Administrative Assistant$57,500
Postal Service Mail Sorter$57,430
Loan Interviewer and Clerk$56,410
Court$54,710
Salaries for every job in Cedar Rapids, IA

Frequently asked questions

How much does a customer service representative make an hour in Cedar Rapids?

The median hourly pay in the Cedar Rapids, IA metro area is $21.88 ($45,510 a year).

Do customer service representatives make more in Cedar Rapids than the national average?

Yes: $45,510 against $44,770 nationally, 2% more.

How does Cedar Rapids compare with the rest of Iowa?

The median in Iowa is $46,090, so Cedar Rapids pays 1% less.

Where does Cedar Rapids rank for customer service representative pay?

94 of 392 metro areas with data.

How much does a customer service representative make starting out in Cedar Rapids?

The lowest-paid 10% make $32,360 or less a year; the top 10% make $61,380 or more.

Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (OEWS): pay in May 2025, published by BLS in 2026. Hourly pay is the yearly figure divided by 2,080 hours.