How much does a customer service representative make in Waterloo?
$39,530a year
Median yearly pay for customer service representatives in the Waterloo-Cedar Falls, IA metro area. That is $19.00 an hour or $3,294 a month.
- Hourly
- $19.00
- Vs. national median
- -12%
- Rank among cities
- 233 of 392
- Jobs in the area
- 1,540
Pay range
Lowest 10%: $28,740Median: $39,530Highest 10%: $61,230
| Percentile | Yearly | Hourly | |
|---|---|---|---|
| 10th | $28,740 | $13.82 | |
| 25th | $36,910 | $17.75 | |
| Median | $39,530 | $19.00 | |
| 75th | $49,880 | $23.98 | |
| 90th | $61,230 | $29.44 |
Other cities in Iowa
Median yearly pay for customer service representatives.
| Des Moines, IA | $48,880 |
| Dubuque, IA | $46,670 |
| Cedar Rapids, IA | $45,510 |
| Omaha, NE | $44,260 |
| Ames, IA | $42,820 |
| Iowa City, IA | $42,340 |
| Sioux City, IA | $41,010 |
| Davenport, IA | $39,950 |
Related jobs in Waterloo
Same field, median yearly pay.
Salaries for every job in Waterloo, IAFrequently asked questions
How much does a customer service representative make an hour in Waterloo?
The median hourly pay in the Waterloo-Cedar Falls, IA metro area is $19.00 ($39,530 a year).
Do customer service representatives make more in Waterloo than the national average?
No: $39,530 against $44,770 nationally, 12% less.
How does Waterloo compare with the rest of Iowa?
The median in Iowa is $46,090, so Waterloo pays 14% less.
Where does Waterloo rank for customer service representative pay?
233 of 392 metro areas with data.
How much does a customer service representative make starting out in Waterloo?
The lowest-paid 10% make $28,740 or less a year; the top 10% make $61,230 or more.
Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (OEWS): pay in May 2025, published by BLS in 2026. Hourly pay is the yearly figure divided by 2,080 hours.