Salaripedia
English

How much does a customer service representative make in Cleveland?

$46,040a year

Median yearly pay for customer service representatives in the Cleveland, OH metro area. That is $22.13 an hour or $3,837 a month.

Hourly
$22.13
Vs. national median
+3%
Rank among cities
81 of 392
Jobs in the area
15,900
Pay range
Lowest 10%: $31,340Median: $46,040Highest 10%: $65,760
PercentileYearlyHourly
10th$31,340$15.07
25th$37,240$17.90
Median$46,040$22.13
75th$58,100$27.93
90th$65,760$31.62

Other cities in Ohio

Median yearly pay for customer service representatives.

Cincinnati, OH$46,470
Columbus, OH$46,350
Akron, OH$45,420
Dayton, OH$44,970
Canton, OH$44,430
Toledo, OH$42,970
Lima, OH$42,340
Sandusky, OH$39,260
Springfield, OH$39,000
Wheeling, WV$38,440
Weirton, WV$38,160
Huntington, WV$38,060
Youngstown, OH$37,970
Mansfield, OH$37,180
Customer Service Representative salary in Ohio Customer Service Representative salary in all states

Related jobs in Cleveland

Same field, median yearly pay.

Meter Reader$77,660
Executive Secretary and Executive Administrative Assistant$68,570
First-Line Supervisors of Office and Administrative Support Worker$64,650
Postal Service Clerk$64,630
Postal Service Mail Carrier$60,260
Public Safety Telecommunicator$59,440
Production$59,210
Payroll and Timekeeping Clerk$59,110
Postal Service Mail Sorter$58,470
Cargo and Freight Agent$56,060
Salaries for every job in Cleveland, OH

Frequently asked questions

How much does a customer service representative make an hour in Cleveland?

The median hourly pay in the Cleveland, OH metro area is $22.13 ($46,040 a year).

Do customer service representatives make more in Cleveland than the national average?

Yes: $46,040 against $44,770 nationally, 3% more.

How does Cleveland compare with the rest of Ohio?

The median in Ohio is $45,610, so Cleveland pays 1% more.

Where does Cleveland rank for customer service representative pay?

81 of 392 metro areas with data.

How much does a customer service representative make starting out in Cleveland?

The lowest-paid 10% make $31,340 or less a year; the top 10% make $65,760 or more.

Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (OEWS): pay in May 2025, published by BLS in 2026. Hourly pay is the yearly figure divided by 2,080 hours.