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How much does a customer service representative make in Columbus?

$46,350a year

Median yearly pay for customer service representatives in the Columbus, OH metro area. That is $22.28 an hour or $3,863 a month.

Hourly
$22.28
Vs. national median
+4%
Rank among cities
73 of 392
Jobs in the area
18,550
Pay range
Lowest 10%: $33,190Median: $46,350Highest 10%: $62,340
PercentileYearlyHourly
10th$33,190$15.96
25th$38,200$18.37
Median$46,350$22.28
75th$52,000$25.00
90th$62,340$29.97

Other cities in Ohio

Median yearly pay for customer service representatives.

Cincinnati, OH$46,470
Cleveland, OH$46,040
Akron, OH$45,420
Dayton, OH$44,970
Canton, OH$44,430
Toledo, OH$42,970
Lima, OH$42,340
Sandusky, OH$39,260
Springfield, OH$39,000
Wheeling, WV$38,440
Weirton, WV$38,160
Huntington, WV$38,060
Youngstown, OH$37,970
Mansfield, OH$37,180
Customer Service Representative salary in Ohio Customer Service Representative salary in all states

Related jobs in Columbus

Same field, median yearly pay.

Executive Secretary and Executive Administrative Assistant$75,880
Brokerage Clerk$67,800
First-Line Supervisors of Office and Administrative Support Worker$66,970
Public Safety Telecommunicator$62,490
Postal Service Mail Carrier$62,070
Postal Service Clerk$60,530
Legal Secretary and Administrative Assistant$60,420
Production$59,530
Eligibility Interviewer$59,420
Payroll and Timekeeping Clerk$59,010
Salaries for every job in Columbus, OH

Frequently asked questions

How much does a customer service representative make an hour in Columbus?

The median hourly pay in the Columbus, OH metro area is $22.28 ($46,350 a year).

Do customer service representatives make more in Columbus than the national average?

Yes: $46,350 against $44,770 nationally, 4% more.

How does Columbus compare with the rest of Ohio?

The median in Ohio is $45,610, so Columbus pays 2% more.

Where does Columbus rank for customer service representative pay?

73 of 392 metro areas with data.

How much does a customer service representative make starting out in Columbus?

The lowest-paid 10% make $33,190 or less a year; the top 10% make $62,340 or more.

Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (OEWS): pay in May 2025, published by BLS in 2026. Hourly pay is the yearly figure divided by 2,080 hours.