How much does a customer service representative make in Charlotte?

$44,980a year

Median yearly pay for customer service representatives in the Charlotte-Concord-Gastonia, NC-SC metro area. That is $21.63 an hour or $3,748 a month.

Hourly: $21.63
Vs. national median: +0%
Rank among cities: 117 of 392
Jobs in the area: 26,120

Pay range

Lowest 10%: $31,500Median: $44,980Highest 10%: $62,640

Percentile	Yearly	Hourly
10th	$31,500	$15.14
25th	$37,000	$17.79
Median	$44,980	$21.63
75th	$50,660	$24.36
90th	$62,640	$30.12

Other cities in North Carolina

Median yearly pay for customer service representatives.

Durham, NC	$46,800
Raleigh, NC	$41,900
Greensboro, NC	$41,240
Burlington, NC	$41,040
Asheville, NC	$38,980
Winston-Salem, NC	$38,410
Virginia Beach, VA	$38,150
Wilmington, NC	$38,100
Hickory, NC	$37,790
Greenville, NC	$36,310
Fayetteville, NC	$35,130
Rocky Mount, NC	$34,680
Pinehurst, NC	$34,590
Goldsboro, NC	$34,500
Jacksonville, NC	$33,980

Customer Service Representative salary in North Carolina Customer Service Representative salary in all states

Related jobs in Charlotte

Same field, median yearly pay.

Executive Secretary and Executive Administrative Assistant	$79,900
First-Line Supervisors of Office and Administrative Support Worker	$65,170
Brokerage Clerk	$63,790
Postal Service Clerk	$63,650
Financial Clerk	$63,640
Postal Service Mail Carrier	$61,010
Loan Interviewer and Clerk	$60,510
Payroll and Timekeeping Clerk	$57,650
Production	$57,340
Procurement Clerk	$55,070

Salaries for every job in Charlotte, NC

Frequently asked questions

How much does a customer service representative make an hour in Charlotte?

The median hourly pay in the Charlotte-Concord-Gastonia, NC-SC metro area is $21.63 ($44,980 a year).

Do customer service representatives make more in Charlotte than the national average?

Yes: $44,980 against $44,770 nationally, 0% more.

How does Charlotte compare with the rest of North Carolina?

The median in North Carolina is $40,240, so Charlotte pays 12% more.

Where does Charlotte rank for customer service representative pay?

117 of 392 metro areas with data.

How much does a customer service representative make starting out in Charlotte?

The lowest-paid 10% make $31,500 or less a year; the top 10% make $62,640 or more.

Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (OEWS): pay in May 2025, published by BLS in 2026. Hourly pay is the yearly figure divided by 2,080 hours.