How much does a customer service representative make in Jacksonville?
$33,980a year
Median yearly pay for customer service representatives in the Jacksonville, NC metro area. That is $16.34 an hour or $2,832 a month.
- Hourly
- $16.34
- Vs. national median
- -24%
- Rank among cities
- 385 of 392
- Jobs in the area
- 1,130
Pay range
Lowest 10%: $27,930Median: $33,980Highest 10%: $46,330
| Percentile | Yearly | Hourly | |
|---|---|---|---|
| 10th | $27,930 | $13.43 | |
| 25th | $30,120 | $14.48 | |
| Median | $33,980 | $16.34 | |
| 75th | $36,690 | $17.64 | |
| 90th | $46,330 | $22.27 |
Other cities in North Carolina
Median yearly pay for customer service representatives.
| Durham, NC | $46,800 |
| Charlotte, NC | $44,980 |
| Raleigh, NC | $41,900 |
| Greensboro, NC | $41,240 |
| Burlington, NC | $41,040 |
| Asheville, NC | $38,980 |
| Winston-Salem, NC | $38,410 |
| Virginia Beach, VA | $38,150 |
| Wilmington, NC | $38,100 |
| Hickory, NC | $37,790 |
| Greenville, NC | $36,310 |
| Fayetteville, NC | $35,130 |
| Rocky Mount, NC | $34,680 |
| Pinehurst, NC | $34,590 |
| Goldsboro, NC | $34,500 |
Related jobs in Jacksonville
Same field, median yearly pay.
| Postal Service Mail Carrier | $56,660 |
| First-Line Supervisors of Office and Administrative Support Worker | $55,130 |
| Procurement Clerk | $51,630 |
| Information and Record Clerk | $49,940 |
| Eligibility Interviewer | $49,700 |
| Office and Administrative Support Worker | $49,440 |
| Court | $48,180 |
| Dispatcher | $45,440 |
| Production | $45,410 |
| Human Resources Assistant | $44,980 |
Frequently asked questions
How much does a customer service representative make an hour in Jacksonville?
The median hourly pay in the Jacksonville, NC metro area is $16.34 ($33,980 a year).
Do customer service representatives make more in Jacksonville than the national average?
No: $33,980 against $44,770 nationally, 24% less.
How does Jacksonville compare with the rest of North Carolina?
The median in North Carolina is $40,240, so Jacksonville pays 16% less.
Where does Jacksonville rank for customer service representative pay?
385 of 392 metro areas with data.
How much does a customer service representative make starting out in Jacksonville?
The lowest-paid 10% make $27,930 or less a year; the top 10% make $46,330 or more.
Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (OEWS): pay in May 2025, published by BLS in 2026. Hourly pay is the yearly figure divided by 2,080 hours.