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How much does a customer service representative make in Wilmington?

$38,100a year

Median yearly pay for customer service representatives in the Wilmington, NC metro area. That is $18.32 an hour or $3,175 a month.

Hourly
$18.32
Vs. national median
-15%
Rank among cities
286 of 392
Jobs in the area
2,850
Pay range
Lowest 10%: $29,400Median: $38,100Highest 10%: $56,470
PercentileYearlyHourly
10th$29,400$14.13
25th$34,680$16.67
Median$38,100$18.32
75th$46,290$22.25
90th$56,470$27.15

Other cities in North Carolina

Median yearly pay for customer service representatives.

Durham, NC$46,800
Charlotte, NC$44,980
Raleigh, NC$41,900
Greensboro, NC$41,240
Burlington, NC$41,040
Asheville, NC$38,980
Winston-Salem, NC$38,410
Virginia Beach, VA$38,150
Hickory, NC$37,790
Greenville, NC$36,310
Fayetteville, NC$35,130
Rocky Mount, NC$34,680
Pinehurst, NC$34,590
Goldsboro, NC$34,500
Jacksonville, NC$33,980
Customer Service Representative salary in North Carolina Customer Service Representative salary in all states

Related jobs in Wilmington

Same field, median yearly pay.

Executive Secretary and Executive Administrative Assistant$62,930
Postal Service Clerk$61,570
First-Line Supervisors of Office and Administrative Support Worker$60,430
Loan Interviewer and Clerk$58,860
Postal Service Mail Carrier$57,700
Eligibility Interviewer$52,770
Payroll and Timekeeping Clerk$51,480
Court$51,140
Production$49,370
Office and Administrative Support Worker$47,550
Salaries for every job in Wilmington, NC

Frequently asked questions

How much does a customer service representative make an hour in Wilmington?

The median hourly pay in the Wilmington, NC metro area is $18.32 ($38,100 a year).

Do customer service representatives make more in Wilmington than the national average?

No: $38,100 against $44,770 nationally, 15% less.

How does Wilmington compare with the rest of North Carolina?

The median in North Carolina is $40,240, so Wilmington pays 5% less.

Where does Wilmington rank for customer service representative pay?

286 of 392 metro areas with data.

How much does a customer service representative make starting out in Wilmington?

The lowest-paid 10% make $29,400 or less a year; the top 10% make $56,470 or more.

Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (OEWS): pay in May 2025, published by BLS in 2026. Hourly pay is the yearly figure divided by 2,080 hours.