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How much does a customer service representative make in Erie?

$41,720a year

Median yearly pay for customer service representatives in the Erie, PA metro area. That is $20.06 an hour or $3,477 a month.

Hourly
$20.06
Vs. national median
-7%
Rank among cities
189 of 392
Jobs in the area
1,610
Pay range
Lowest 10%: $31,110Median: $41,720Highest 10%: $57,880
PercentileYearlyHourly
10th$31,110$14.96
25th$35,520$17.08
Median$41,720$20.06
75th$48,950$23.53
90th$57,880$27.83

Other cities in Pennsylvania

Median yearly pay for customer service representatives.

Philadelphia, PA$47,070
Reading, PA$44,500
Lancaster, PA$44,290
Allentown, PA$44,160
Gettysburg, PA$43,110
Pittsburgh, PA$42,790
Harrisburg, PA$42,600
State College, PA$42,590
York, PA$42,420
Scranton, PA$42,010
Lebanon, PA$41,240
Chambersburg, PA$39,670
Altoona, PA$37,540
Johnstown, PA$37,340
Williamsport, PA$36,230
Customer Service Representative salary in Pennsylvania Customer Service Representative salary in all states

Related jobs in Erie

Same field, median yearly pay.

Postal Service Clerk$62,910
Postal Service Mail Carrier$61,480
First-Line Supervisors of Office and Administrative Support Worker$59,390
Executive Secretary and Executive Administrative Assistant$58,820
Eligibility Interviewer$55,220
Payroll and Timekeeping Clerk$54,900
Public Safety Telecommunicator$52,620
Production$52,100
Dispatcher$47,960
Human Resources Assistant$46,560
Salaries for every job in Erie, PA

Frequently asked questions

How much does a customer service representative make an hour in Erie?

The median hourly pay in the Erie, PA metro area is $20.06 ($41,720 a year).

Do customer service representatives make more in Erie than the national average?

No: $41,720 against $44,770 nationally, 7% less.

How does Erie compare with the rest of Pennsylvania?

The median in Pennsylvania is $44,630, so Erie pays 7% less.

Where does Erie rank for customer service representative pay?

189 of 392 metro areas with data.

How much does a customer service representative make starting out in Erie?

The lowest-paid 10% make $31,110 or less a year; the top 10% make $57,880 or more.

Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (OEWS): pay in May 2025, published by BLS in 2026. Hourly pay is the yearly figure divided by 2,080 hours.