How much does a customer service representative make in Scranton?
$42,010a year
Median yearly pay for customer service representatives in the Scranton--Wilkes-Barre, PA metro area. That is $20.20 an hour or $3,501 a month.
- Hourly
- $20.20
- Vs. national median
- -6%
- Rank among cities
- 184 of 392
- Jobs in the area
- 3,610
Pay range
Lowest 10%: $30,490Median: $42,010Highest 10%: $60,350
| Percentile | Yearly | Hourly | |
|---|---|---|---|
| 10th | $30,490 | $14.66 | |
| 25th | $35,030 | $16.84 | |
| Median | $42,010 | $20.20 | |
| 75th | $48,090 | $23.12 | |
| 90th | $60,350 | $29.01 |
Other cities in Pennsylvania
Median yearly pay for customer service representatives.
| Philadelphia, PA | $47,070 |
| Reading, PA | $44,500 |
| Lancaster, PA | $44,290 |
| Allentown, PA | $44,160 |
| Gettysburg, PA | $43,110 |
| Pittsburgh, PA | $42,790 |
| Harrisburg, PA | $42,600 |
| State College, PA | $42,590 |
| York, PA | $42,420 |
| Erie, PA | $41,720 |
| Lebanon, PA | $41,240 |
| Chambersburg, PA | $39,670 |
| Altoona, PA | $37,540 |
| Johnstown, PA | $37,340 |
| Williamsport, PA | $36,230 |
Related jobs in Scranton
Same field, median yearly pay.
Salaries for every job in Scranton, PAFrequently asked questions
How much does a customer service representative make an hour in Scranton?
The median hourly pay in the Scranton--Wilkes-Barre, PA metro area is $20.20 ($42,010 a year).
Do customer service representatives make more in Scranton than the national average?
No: $42,010 against $44,770 nationally, 6% less.
How does Scranton compare with the rest of Pennsylvania?
The median in Pennsylvania is $44,630, so Scranton pays 6% less.
Where does Scranton rank for customer service representative pay?
184 of 392 metro areas with data.
How much does a customer service representative make starting out in Scranton?
The lowest-paid 10% make $30,490 or less a year; the top 10% make $60,350 or more.
Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (OEWS): pay in May 2025, published by BLS in 2026. Hourly pay is the yearly figure divided by 2,080 hours.