How much does a customer service representative make in Springfield?
$46,790a year
Median yearly pay for customer service representatives in the Springfield, MA metro area. That is $22.50 an hour or $3,899 a month.
- Hourly
- $22.50
- Vs. national median
- +5%
- Rank among cities
- 63 of 392
- Jobs in the area
- 2,930
Pay range
Lowest 10%: $35,420Median: $46,790Highest 10%: $62,140
| Percentile | Yearly | Hourly | |
|---|---|---|---|
| 10th | $35,420 | $17.03 | |
| 25th | $39,350 | $18.92 | |
| Median | $46,790 | $22.50 | |
| 75th | $52,710 | $25.34 | |
| 90th | $62,140 | $29.88 |
Other cities in Massachusetts
Median yearly pay for customer service representatives.
| Boston, MA | $49,920 |
| Barnstable Town, MA | $47,880 |
| Worcester, MA | $47,540 |
| Providence, RI | $47,170 |
| Pittsfield, MA | $44,650 |
| Amherst Town, MA | $43,560 |
Related jobs in Springfield
Same field, median yearly pay.
Salaries for every job in Springfield, MAFrequently asked questions
How much does a customer service representative make an hour in Springfield?
The median hourly pay in the Springfield, MA metro area is $22.50 ($46,790 a year).
Do customer service representatives make more in Springfield than the national average?
Yes: $46,790 against $44,770 nationally, 5% more.
How does Springfield compare with the rest of Massachusetts?
The median in Massachusetts is $49,120, so Springfield pays 5% less.
Where does Springfield rank for customer service representative pay?
63 of 392 metro areas with data.
How much does a customer service representative make starting out in Springfield?
The lowest-paid 10% make $35,420 or less a year; the top 10% make $62,140 or more.
Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (OEWS): pay in May 2025, published by BLS in 2026. Hourly pay is the yearly figure divided by 2,080 hours.