How much does a customer service representative make in Worcester?
$47,540a year
Median yearly pay for customer service representatives in the Worcester, MA metro area. That is $22.86 an hour or $3,962 a month.
- Hourly
- $22.86
- Vs. national median
- +6%
- Rank among cities
- 45 of 392
- Jobs in the area
- 4,740
Pay range
Lowest 10%: $35,140Median: $47,540Highest 10%: $66,980
| Percentile | Yearly | Hourly | |
|---|---|---|---|
| 10th | $35,140 | $16.89 | |
| 25th | $39,050 | $18.77 | |
| Median | $47,540 | $22.86 | |
| 75th | $58,630 | $28.19 | |
| 90th | $66,980 | $32.20 |
Other cities in Massachusetts
Median yearly pay for customer service representatives.
| Boston, MA | $49,920 |
| Barnstable Town, MA | $47,880 |
| Providence, RI | $47,170 |
| Springfield, MA | $46,790 |
| Pittsfield, MA | $44,650 |
| Amherst Town, MA | $43,560 |
Related jobs in Worcester
Same field, median yearly pay.
Salaries for every job in Worcester, MAFrequently asked questions
How much does a customer service representative make an hour in Worcester?
The median hourly pay in the Worcester, MA metro area is $22.86 ($47,540 a year).
Do customer service representatives make more in Worcester than the national average?
Yes: $47,540 against $44,770 nationally, 6% more.
How does Worcester compare with the rest of Massachusetts?
The median in Massachusetts is $49,120, so Worcester pays 3% less.
Where does Worcester rank for customer service representative pay?
45 of 392 metro areas with data.
How much does a customer service representative make starting out in Worcester?
The lowest-paid 10% make $35,140 or less a year; the top 10% make $66,980 or more.
Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (OEWS): pay in May 2025, published by BLS in 2026. Hourly pay is the yearly figure divided by 2,080 hours.