How much does a customer service representative make in Chicago?
$47,100a year
Median yearly pay for customer service representatives in the Chicago-Naperville-Elgin, IL-IN metro area. That is $22.64 an hour or $3,925 a month.
- Hourly
- $22.64
- Vs. national median
- +5%
- Rank among cities
- 54 of 392
- Jobs in the area
- 75,240
Pay range
Lowest 10%: $34,480Median: $47,100Highest 10%: $71,530
| Percentile | Yearly | Hourly | |
|---|---|---|---|
| 10th | $34,480 | $16.58 | |
| 25th | $38,260 | $18.39 | |
| Median | $47,100 | $22.64 | |
| 75th | $58,950 | $28.34 | |
| 90th | $71,530 | $34.39 |
Other cities in Illinois
Median yearly pay for customer service representatives.
| St. Louis, MO | $45,800 |
| Rockford, IL | $43,260 |
| Champaign, IL | $41,280 |
| Kankakee, IL | $40,490 |
| Springfield, IL | $40,230 |
| Decatur, IL | $40,190 |
| Davenport, IA | $39,950 |
| Peoria, IL | $39,840 |
| Bloomington, IL | $39,120 |
| Cape Girardeau, MO | $38,190 |
| Paducah, KY | $36,460 |
Related jobs in Chicago
Same field, median yearly pay.
Salaries for every job in Chicago, ILFrequently asked questions
How much does a customer service representative make an hour in Chicago?
The median hourly pay in the Chicago-Naperville-Elgin, IL-IN metro area is $22.64 ($47,100 a year).
Do customer service representatives make more in Chicago than the national average?
Yes: $47,100 against $44,770 nationally, 5% more.
How does Chicago compare with the rest of Illinois?
The median in Illinois is $46,130, so Chicago pays 2% more.
Where does Chicago rank for customer service representative pay?
54 of 392 metro areas with data.
How much does a customer service representative make starting out in Chicago?
The lowest-paid 10% make $34,480 or less a year; the top 10% make $71,530 or more.
Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (OEWS): pay in May 2025, published by BLS in 2026. Hourly pay is the yearly figure divided by 2,080 hours.