How much does a customer service representative make in Decatur?
$40,190a year
Median yearly pay for customer service representatives in the Decatur, IL metro area. That is $19.32 an hour or $3,349 a month.
- Hourly
- $19.32
- Vs. national median
- -10%
- Rank among cities
- 218 of 392
- Jobs in the area
- 420
Pay range
Lowest 10%: $31,200Median: $40,190Highest 10%: $62,640
| Percentile | Yearly | Hourly | |
|---|---|---|---|
| 10th | $31,200 | $15.00 | |
| 25th | $35,850 | $17.24 | |
| Median | $40,190 | $19.32 | |
| 75th | $49,680 | $23.88 | |
| 90th | $62,640 | $30.12 |
Other cities in Illinois
Median yearly pay for customer service representatives.
| Chicago, IL | $47,100 |
| St. Louis, MO | $45,800 |
| Rockford, IL | $43,260 |
| Champaign, IL | $41,280 |
| Kankakee, IL | $40,490 |
| Springfield, IL | $40,230 |
| Davenport, IA | $39,950 |
| Peoria, IL | $39,840 |
| Bloomington, IL | $39,120 |
| Cape Girardeau, MO | $38,190 |
| Paducah, KY | $36,460 |
Related jobs in Decatur
Same field, median yearly pay.
| Production | $73,680 |
| First-Line Supervisors of Office and Administrative Support Worker | $61,780 |
| Executive Secretary and Executive Administrative Assistant | $60,490 |
| Postal Service Mail Carrier | $59,880 |
| Dispatcher | $56,740 |
| Bookkeeping | $48,200 |
| Loan Interviewer and Clerk | $46,750 |
| Shipping | $46,360 |
| Billing and Posting Clerk | $46,330 |
| Secretary and Administrative Assistant | $45,890 |
Frequently asked questions
How much does a customer service representative make an hour in Decatur?
The median hourly pay in the Decatur, IL metro area is $19.32 ($40,190 a year).
Do customer service representatives make more in Decatur than the national average?
No: $40,190 against $44,770 nationally, 10% less.
How does Decatur compare with the rest of Illinois?
The median in Illinois is $46,130, so Decatur pays 13% less.
Where does Decatur rank for customer service representative pay?
218 of 392 metro areas with data.
How much does a customer service representative make starting out in Decatur?
The lowest-paid 10% make $31,200 or less a year; the top 10% make $62,640 or more.
Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (OEWS): pay in May 2025, published by BLS in 2026. Hourly pay is the yearly figure divided by 2,080 hours.