How much does a customer service representative make in Rockford?
$43,260a year
Median yearly pay for customer service representatives in the Rockford, IL metro area. That is $20.80 an hour or $3,605 a month.
- Hourly
- $20.80
- Vs. national median
- -3%
- Rank among cities
- 154 of 392
- Jobs in the area
- 2,070
Pay range
Lowest 10%: $31,210Median: $43,260Highest 10%: $64,210
| Percentile | Yearly | Hourly | |
|---|---|---|---|
| 10th | $31,210 | $15.00 | |
| 25th | $35,480 | $17.06 | |
| Median | $43,260 | $20.80 | |
| 75th | $52,680 | $25.33 | |
| 90th | $64,210 | $30.87 |
Other cities in Illinois
Median yearly pay for customer service representatives.
| Chicago, IL | $47,100 |
| St. Louis, MO | $45,800 |
| Champaign, IL | $41,280 |
| Kankakee, IL | $40,490 |
| Springfield, IL | $40,230 |
| Decatur, IL | $40,190 |
| Davenport, IA | $39,950 |
| Peoria, IL | $39,840 |
| Bloomington, IL | $39,120 |
| Cape Girardeau, MO | $38,190 |
| Paducah, KY | $36,460 |
Related jobs in Rockford
Same field, median yearly pay.
Salaries for every job in Rockford, ILFrequently asked questions
How much does a customer service representative make an hour in Rockford?
The median hourly pay in the Rockford, IL metro area is $20.80 ($43,260 a year).
Do customer service representatives make more in Rockford than the national average?
No: $43,260 against $44,770 nationally, 3% less.
How does Rockford compare with the rest of Illinois?
The median in Illinois is $46,130, so Rockford pays 6% less.
Where does Rockford rank for customer service representative pay?
154 of 392 metro areas with data.
How much does a customer service representative make starting out in Rockford?
The lowest-paid 10% make $31,210 or less a year; the top 10% make $64,210 or more.
Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (OEWS): pay in May 2025, published by BLS in 2026. Hourly pay is the yearly figure divided by 2,080 hours.