How much does a customer service representative make in Illinois?
$46,130a year
Median yearly pay for customer service representatives in Illinois. That is $22.18 an hour or $3,844 a month.
- Hourly
- $22.18
- Vs. national median
- +3%
- Rank among states
- 17 of 51
- Jobs in the state
- 100,970
Pay range
Lowest 10%: $33,590Median: $46,130Highest 10%: $71,400
| Percentile | Yearly | Hourly | |
|---|---|---|---|
| 10th | $33,590 | $16.15 | |
| 25th | $37,680 | $18.12 | |
| Median | $46,130 | $22.18 | |
| 75th | $58,050 | $27.91 | |
| 90th | $71,400 | $34.33 |
Cities in Illinois
Metro areas, median yearly pay.
| Chicago, IL | $47,100 |
| St. Louis, MO | $45,800 |
| Rockford, IL | $43,260 |
| Champaign, IL | $41,280 |
| Kankakee, IL | $40,490 |
| Springfield, IL | $40,230 |
| Decatur, IL | $40,190 |
| Davenport, IA | $39,950 |
| Peoria, IL | $39,840 |
| Bloomington, IL | $39,120 |
| Cape Girardeau, MO | $38,190 |
| Paducah, KY | $36,460 |
Nearby in the ranking
States with similar pay for customer service representatives.
| 14. New Hampshire | $47,300 |
| 15. Maine | $47,160 |
| 16. Wisconsin | $46,970 |
| 17. Illinois | $46,130 |
| 18. Iowa | $46,090 |
| 19. Arizona | $45,690 |
| 20. Hawaii | $45,650 |
Frequently asked questions
How much does a customer service representative make an hour in Illinois?
The median hourly pay in Illinois is $22.18 ($46,130 a year).
Do customer service representatives make more in Illinois than the national average?
Yes: $46,130 against $44,770 nationally, 3% more.
Where does Illinois rank for customer service representative pay?
Illinois ranks 17 of 51 states.
Which city in Illinois pays customer service representatives the most?
Chicago-Naperville-Elgin, IL-IN, with a median of $47,100 a year.
Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (OEWS): pay in May 2025, published by BLS in 2026. Hourly pay is the yearly figure divided by 2,080 hours.