How much does a customer service representative make in Springfield?
$40,230a year
Median yearly pay for customer service representatives in the Springfield, IL metro area. That is $19.34 an hour or $3,353 a month.
- Hourly
- $19.34
- Vs. national median
- -10%
- Rank among cities
- 217 of 392
- Jobs in the area
- 1,510
Pay range
Lowest 10%: $31,210Median: $40,230Highest 10%: $59,950
| Percentile | Yearly | Hourly | |
|---|---|---|---|
| 10th | $31,210 | $15.00 | |
| 25th | $35,990 | $17.30 | |
| Median | $40,230 | $19.34 | |
| 75th | $47,710 | $22.94 | |
| 90th | $59,950 | $28.82 |
Other cities in Illinois
Median yearly pay for customer service representatives.
| Chicago, IL | $47,100 |
| St. Louis, MO | $45,800 |
| Rockford, IL | $43,260 |
| Champaign, IL | $41,280 |
| Kankakee, IL | $40,490 |
| Decatur, IL | $40,190 |
| Davenport, IA | $39,950 |
| Peoria, IL | $39,840 |
| Bloomington, IL | $39,120 |
| Cape Girardeau, MO | $38,190 |
| Paducah, KY | $36,460 |
Related jobs in Springfield
Same field, median yearly pay.
Salaries for every job in Springfield, ILFrequently asked questions
How much does a customer service representative make an hour in Springfield?
The median hourly pay in the Springfield, IL metro area is $19.34 ($40,230 a year).
Do customer service representatives make more in Springfield than the national average?
No: $40,230 against $44,770 nationally, 10% less.
How does Springfield compare with the rest of Illinois?
The median in Illinois is $46,130, so Springfield pays 13% less.
Where does Springfield rank for customer service representative pay?
217 of 392 metro areas with data.
How much does a customer service representative make starting out in Springfield?
The lowest-paid 10% make $31,210 or less a year; the top 10% make $59,950 or more.
Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (OEWS): pay in May 2025, published by BLS in 2026. Hourly pay is the yearly figure divided by 2,080 hours.