How much does a customer service representative make in New York?
$48,000a year
Median yearly pay for customer service representatives in New York. That is $23.08 an hour or $4,000 a month.
- Hourly
- $23.08
- Vs. national median
- +7%
- Rank among states
- 8 of 51
- Jobs in the state
- 141,090
Pay range
Lowest 10%: $36,270Median: $48,000Highest 10%: $76,280
| Percentile | Yearly | Hourly | |
|---|---|---|---|
| 10th | $36,270 | $17.44 | |
| 25th | $40,360 | $19.40 | |
| Median | $48,000 | $23.08 | |
| 75th | $60,280 | $28.98 | |
| 90th | $76,280 | $36.67 |
Cities in New York
Metro areas, median yearly pay.
| New York, NY | $49,590 |
| Glens Falls, NY | $45,830 |
| Kiryas Joel, NY | $45,550 |
| Buffalo, NY | $45,520 |
| Ithaca, NY | $45,390 |
| Syracuse, NY | $45,360 |
| Albany, NY | $45,350 |
| Binghamton, NY | $45,280 |
| Utica, NY | $45,250 |
| Rochester, NY | $44,740 |
| Kingston, NY | $43,680 |
| Watertown, NY | $39,830 |
| Elmira, NY | $39,230 |
Nearby in the ranking
States with similar pay for customer service representatives.
| 5. District of Columbia | $48,250 |
| 6. Delaware | $48,190 |
| 7. Connecticut | $48,090 |
| 8. New York | $48,000 |
| 9. New Jersey | $47,740 |
| 10. Rhode Island | $47,550 |
| 11. Colorado | $47,540 |
Frequently asked questions
How much does a customer service representative make an hour in New York?
The median hourly pay in New York is $23.08 ($48,000 a year).
Do customer service representatives make more in New York than the national average?
Yes: $48,000 against $44,770 nationally, 7% more.
Where does New York rank for customer service representative pay?
New York ranks 8 of 51 states.
Which city in New York pays customer service representatives the most?
New York-Newark-Jersey City, NY-NJ, with a median of $49,590 a year.
Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (OEWS): pay in May 2025, published by BLS in 2026. Hourly pay is the yearly figure divided by 2,080 hours.