How much does a customer service representative make in New York?
Median yearly pay for customer service representatives in the New York-Newark-Jersey City, NY-NJ metro area. That is $23.84 an hour or $4,133 a month.
- Hourly
- $23.84
- Vs. national median
- +11%
- Rank among cities
- 15 of 392
- Jobs in the area
- 125,570
| Percentile | Yearly | Hourly | |
|---|---|---|---|
| 10th | $36,930 | $17.75 | |
| 25th | $43,060 | $20.70 | |
| Median | $49,590 | $23.84 | |
| 75th | $61,940 | $29.78 | |
| 90th | $77,290 | $37.16 |
Other cities in New York
Median yearly pay for customer service representatives.
| Glens Falls, NY | $45,830 |
| Kiryas Joel, NY | $45,550 |
| Buffalo, NY | $45,520 |
| Ithaca, NY | $45,390 |
| Syracuse, NY | $45,360 |
| Albany, NY | $45,350 |
| Binghamton, NY | $45,280 |
| Utica, NY | $45,250 |
| Rochester, NY | $44,740 |
| Kingston, NY | $43,680 |
| Watertown, NY | $39,830 |
| Elmira, NY | $39,230 |
Related jobs in New York
Same field, median yearly pay.
Salaries for every job in New York, NYFrequently asked questions
How much does a customer service representative make an hour in New York?
The median hourly pay in the New York-Newark-Jersey City, NY-NJ metro area is $23.84 ($49,590 a year).
Do customer service representatives make more in New York than the national average?
Yes: $49,590 against $44,770 nationally, 11% more.
How does New York compare with the rest of New York?
The median in New York is $48,000, so New York pays 3% more.
Where does New York rank for customer service representative pay?
15 of 392 metro areas with data.
How much does a customer service representative make starting out in New York?
The lowest-paid 10% make $36,930 or less a year; the top 10% make $77,290 or more.
Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (OEWS): pay in May 2025, published by BLS in 2026. Hourly pay is the yearly figure divided by 2,080 hours.