How much does a customer service representative make in Albany?
$45,350a year
Median yearly pay for customer service representatives in the Albany-Schenectady-Troy, NY metro area. That is $21.80 an hour or $3,779 a month.
- Hourly
- $21.80
- Vs. national median
- +1%
- Rank among cities
- 104 of 392
- Jobs in the area
- 8,290
Pay range
Lowest 10%: $35,930Median: $45,350Highest 10%: $63,570
| Percentile | Yearly | Hourly | |
|---|---|---|---|
| 10th | $35,930 | $17.27 | |
| 25th | $38,380 | $18.45 | |
| Median | $45,350 | $21.80 | |
| 75th | $55,240 | $26.56 | |
| 90th | $63,570 | $30.56 |
Other cities in New York
Median yearly pay for customer service representatives.
| New York, NY | $49,590 |
| Glens Falls, NY | $45,830 |
| Kiryas Joel, NY | $45,550 |
| Buffalo, NY | $45,520 |
| Ithaca, NY | $45,390 |
| Syracuse, NY | $45,360 |
| Binghamton, NY | $45,280 |
| Utica, NY | $45,250 |
| Rochester, NY | $44,740 |
| Kingston, NY | $43,680 |
| Watertown, NY | $39,830 |
| Elmira, NY | $39,230 |
Related jobs in Albany
Same field, median yearly pay.
Salaries for every job in Albany, NYFrequently asked questions
How much does a customer service representative make an hour in Albany?
The median hourly pay in the Albany-Schenectady-Troy, NY metro area is $21.80 ($45,350 a year).
Do customer service representatives make more in Albany than the national average?
Yes: $45,350 against $44,770 nationally, 1% more.
How does Albany compare with the rest of New York?
The median in New York is $48,000, so Albany pays 6% less.
Where does Albany rank for customer service representative pay?
104 of 392 metro areas with data.
How much does a customer service representative make starting out in Albany?
The lowest-paid 10% make $35,930 or less a year; the top 10% make $63,570 or more.
Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (OEWS): pay in May 2025, published by BLS in 2026. Hourly pay is the yearly figure divided by 2,080 hours.