How much does a customer service representative make in Rochester?
$44,740a year
Median yearly pay for customer service representatives in the Rochester, NY metro area. That is $21.51 an hour or $3,728 a month.
- Hourly
- $21.51
- Vs. national median
- +0%
- Rank among cities
- 122 of 392
- Jobs in the area
- 9,290
Pay range
Lowest 10%: $35,040Median: $44,740Highest 10%: $60,930
| Percentile | Yearly | Hourly | |
|---|---|---|---|
| 10th | $35,040 | $16.85 | |
| 25th | $37,770 | $18.16 | |
| Median | $44,740 | $21.51 | |
| 75th | $49,830 | $23.96 | |
| 90th | $60,930 | $29.29 |
Other cities in New York
Median yearly pay for customer service representatives.
| New York, NY | $49,590 |
| Glens Falls, NY | $45,830 |
| Kiryas Joel, NY | $45,550 |
| Buffalo, NY | $45,520 |
| Ithaca, NY | $45,390 |
| Syracuse, NY | $45,360 |
| Albany, NY | $45,350 |
| Binghamton, NY | $45,280 |
| Utica, NY | $45,250 |
| Kingston, NY | $43,680 |
| Watertown, NY | $39,830 |
| Elmira, NY | $39,230 |
Related jobs in Rochester
Same field, median yearly pay.
Salaries for every job in Rochester, NYFrequently asked questions
How much does a customer service representative make an hour in Rochester?
The median hourly pay in the Rochester, NY metro area is $21.51 ($44,740 a year).
Do customer service representatives make more in Rochester than the national average?
Yes: $44,740 against $44,770 nationally, 0% more.
How does Rochester compare with the rest of New York?
The median in New York is $48,000, so Rochester pays 7% less.
Where does Rochester rank for customer service representative pay?
122 of 392 metro areas with data.
How much does a customer service representative make starting out in Rochester?
The lowest-paid 10% make $35,040 or less a year; the top 10% make $60,930 or more.
Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (OEWS): pay in May 2025, published by BLS in 2026. Hourly pay is the yearly figure divided by 2,080 hours.