How much does a customer service representative make in Buffalo?
$45,520a year
Median yearly pay for customer service representatives in the Buffalo-Cheektowaga, NY metro area. That is $21.88 an hour or $3,793 a month.
- Hourly
- $21.88
- Vs. national median
- +2%
- Rank among cities
- 93 of 392
- Jobs in the area
- 9,850
Pay range
Lowest 10%: $35,360Median: $45,520Highest 10%: $62,800
| Percentile | Yearly | Hourly | |
|---|---|---|---|
| 10th | $35,360 | $17.00 | |
| 25th | $37,910 | $18.23 | |
| Median | $45,520 | $21.88 | |
| 75th | $55,110 | $26.50 | |
| 90th | $62,800 | $30.19 |
Other cities in New York
Median yearly pay for customer service representatives.
| New York, NY | $49,590 |
| Glens Falls, NY | $45,830 |
| Kiryas Joel, NY | $45,550 |
| Ithaca, NY | $45,390 |
| Syracuse, NY | $45,360 |
| Albany, NY | $45,350 |
| Binghamton, NY | $45,280 |
| Utica, NY | $45,250 |
| Rochester, NY | $44,740 |
| Kingston, NY | $43,680 |
| Watertown, NY | $39,830 |
| Elmira, NY | $39,230 |
Related jobs in Buffalo
Same field, median yearly pay.
Salaries for every job in Buffalo, NYFrequently asked questions
How much does a customer service representative make an hour in Buffalo?
The median hourly pay in the Buffalo-Cheektowaga, NY metro area is $21.88 ($45,520 a year).
Do customer service representatives make more in Buffalo than the national average?
Yes: $45,520 against $44,770 nationally, 2% more.
How does Buffalo compare with the rest of New York?
The median in New York is $48,000, so Buffalo pays 5% less.
Where does Buffalo rank for customer service representative pay?
93 of 392 metro areas with data.
How much does a customer service representative make starting out in Buffalo?
The lowest-paid 10% make $35,360 or less a year; the top 10% make $62,800 or more.
Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (OEWS): pay in May 2025, published by BLS in 2026. Hourly pay is the yearly figure divided by 2,080 hours.