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How much does a customer service representative make in Utica?

$45,250a year

Median yearly pay for customer service representatives in the Utica-Rome, NY metro area. That is $21.75 an hour or $3,771 a month.

Hourly
$21.75
Vs. national median
+1%
Rank among cities
108 of 392
Jobs in the area
1,770
Pay range
Lowest 10%: $33,240Median: $45,250Highest 10%: $65,400
PercentileYearlyHourly
10th$33,240$15.98
25th$37,220$17.89
Median$45,250$21.75
75th$55,040$26.46
90th$65,400$31.44

Other cities in New York

Median yearly pay for customer service representatives.

New York, NY$49,590
Glens Falls, NY$45,830
Kiryas Joel, NY$45,550
Buffalo, NY$45,520
Ithaca, NY$45,390
Syracuse, NY$45,360
Albany, NY$45,350
Binghamton, NY$45,280
Rochester, NY$44,740
Kingston, NY$43,680
Watertown, NY$39,830
Elmira, NY$39,230
Customer Service Representative salary in New York Customer Service Representative salary in all states

Related jobs in Utica

Same field, median yearly pay.

Executive Secretary and Executive Administrative Assistant$66,990
First-Line Supervisors of Office and Administrative Support Worker$66,390
Postal Service Clerk$60,530
Postal Service Mail Carrier$59,880
Insurance Claim and Policy Processing Clerk$52,980
Production$52,550
Payroll and Timekeeping Clerk$49,940
Billing and Posting Clerk$49,460
Bookkeeping$49,280
Bill and Account Collector$49,040
Salaries for every job in Utica, NY

Frequently asked questions

How much does a customer service representative make an hour in Utica?

The median hourly pay in the Utica-Rome, NY metro area is $21.75 ($45,250 a year).

Do customer service representatives make more in Utica than the national average?

Yes: $45,250 against $44,770 nationally, 1% more.

How does Utica compare with the rest of New York?

The median in New York is $48,000, so Utica pays 6% less.

Where does Utica rank for customer service representative pay?

108 of 392 metro areas with data.

How much does a customer service representative make starting out in Utica?

The lowest-paid 10% make $33,240 or less a year; the top 10% make $65,400 or more.

Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (OEWS): pay in May 2025, published by BLS in 2026. Hourly pay is the yearly figure divided by 2,080 hours.